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CNA/PCA – Cultural Competence

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Course Content

Video – Cultural Competence

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Introduction

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BIAS: IMPLICTS and EXPLICTS

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Social Determinants of Health

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Barriers to Provide Care 2 Topics

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Lesson Content

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Geography and shortage of healthcare workers

High Cost

Best Practices for culturally responsive care 4 Topics

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Help in Decision Making

Space Orientation

Eye Contact

Food Choices

Promoting culturally sensitive communication

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Cultural Competence Care Model

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Test your Knowledge 1 Quiz

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Lesson Content

Quiz – Cultural Competence

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